Privacy Policy

Last Updated: March 2026

1. Information We Collect

We collect personal and business information through direct interactions such as quote requests, service scheduling, and parts purchases, which includes names, company names, email addresses, phone numbers, and physical addresses. Additionally, we automatically gather technical data when you visit our site, such as IP addresses, browser types, and operating systems to help us improve website performance. We also maintain service records related to your equipment specifications, such as motor or pump details and maintenance history, which are necessary to provide accurate repair and engineering results.

2. How We Use Your Information

The information we collect is used primarily to provide, operate, and maintain our electromechanical services, as well as to process transactions and send related information including invoices and purchase confirmations. We also use this data to communicate with you regarding service updates, technical alerts, or the 24/7 emergency support we offer. Furthermore, this information helps us improve our facility’s operations and overall customer service experience while ensuring compliance with legal obligations and safety regulations.

3. Information Sharing and Disclosure

Our commitment to your privacy means that we do not sell, trade, or rent your personal information to third parties for marketing purposes. We only share information with trusted partners such as SSA or UnitedFlo when it is essential to fulfill a specific technical request or product order, or with service providers who assist in our business operations, such as shipping carriers for emergency parts. We may also disclose data if required by law, regulation, or legal process to protect the rights and safety of Sloan Electromechanical or our clients.

4. Your Rights and Contact Information

As a user, you maintain the right to access the personal data we hold, request the correction of inaccurate information, or request the deletion of your data, subject to our legal or contractual record-keeping requirements. Sloan Electromechanical reserves the right to update this Privacy Policy at any time, and any changes will be posted on this page with an updated revision date. If you have questions regarding your data or this policy, please contact our San Diego facility directly through our official communication channels.